- All tour and excursion bookings must be completed at least 24 hours prior to the scheduled date.
- Bookings are confirmed only upon receipt of payment made via Cash or Debit/Credit Card.
- No refunds will be issued for missed tours. Go Holiday Club does not provide alternative transportation for guests who fail to arrive at the designated pick-up point on time.
- All prices listed online are subject to change without prior notice.
Ensure a smooth and enjoyable Tandem Skydiving – Palm Jumeirah Jump experience by keeping these points in mind:
- Bookings Details: Bookings must match the details on your passport or Emirates ID.
- Valid ID: A valid passport or Emirates ID is mandatory for check-in.
- Safety & Briefing: Guests must follow all safety instructions and guidelines provided by instructors. Pre-jump training and harness fitting are mandatory.
- Weather Conditions: Skydive operations are subject to weather conditions. Flights may be delayed, rescheduled, or canceled for safety.
- Health Restrictions: Guests with heart conditions, recent surgery, pregnancy, or major physical disabilities cannot participate.
- Age & Weight Compliance: Guests must meet age, weight, and physical requirements. Weight will be verified at check-in to ensure safe tandem flight operations.
- Minors Policy: Children aged 12–17 require parental consent. Both the minor and parent must provide valid ID and birth certificate.
- Personal Belongings: Remove jewelry, watches, and accessories before the jump. Personal items can be stored in free lockers at the drop zone.
- Conduct & Safety Compliance: Smoking and alcohol are strictly prohibited on the premises. Guests must comply with all facility rules and safety instructions.
We appreciate your cooperation and look forward to making your Tandem Skydiving – Palm Jumeirah Jump unforgettable!