- All tour and excursion bookings must be completed at least 24 hours prior to the scheduled date.
- Bookings are confirmed only upon receipt of payment made via Cash or Debit/Credit Card.
- No refunds will be issued for missed tours. Go Holiday Club does not provide alternative transportation for guests who fail to arrive at the designated pick-up point on time.
- Passenger must be at least 5 years old to join the ride.
- All prices listed online are subject to change without prior notice.
- Airport transfers are not included and will incur additional charges.
Ensure a smooth and enjoyable Hot Air Balloon ride experience by keeping these points in mind:
- Arrival Time: Arrive 15 minutes before your scheduled time.
- Age Policy: Passenger must be at least 5 years old to join the ride.
- Weather Policy: The balloon ride operates only under safe weather conditions. Flights may be delayed or canceled due to high winds or adverse weather.
- Safety Restrictions: The activity may not be suitable for pregnant women, guests with serious heart conditions, people with severe vertigo or motion sickness, guests under the influence of alcohol or drugs
- Weight and Capacity: The gondola has a limited passenger capacity per flight. Guests must follow crew instructions at all times.
- Liability: Guests participate at their own risk. The operator reserves the right to refuse entry for safety reasons.
We appreciate your cooperation and look forward to making your Hot Air Balloon ride unforgettable!